Returns & Refunds policy

Thank you for shopping with us! Because our products are digital downloads, they are delivered instantly and cannot be returned. Please read our refund policy carefully before making a purchase.

No Refunds on Digital Products

All sales are final. Due to the nature of digital products, we do not offer refunds or exchanges once a file has been downloaded or accessed. By purchasing, you agree to these terms.

Exceptions & Support

We want you to be happy with your purchase! If:

  • You received the wrong file

  • You’re having trouble accessing or opening your download

  • You believe there was an error with your order

Please contact us within 7 days at contact@edukidsstore.com, and we’ll do our best to fix the issue promptly.

Your Responsibility

Before completing your purchase, please:

  • Double-check your order and email address

  • Ensure your device can open PDF or image files

We recommend saving your downloads immediately, as download links may expire after a certain period or number of uses.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail contact@edukidsstore.com.